For a College Ave Refi loan, what's the timing for paying off my existing loans?


Generally, you should see the payoff post with your servicer approximately 3-4 weeks after you receive your final disclosure.

However, in some cases, we’ll need additional information from you about your existing loans to make sure the payoffs are sent to the right place. In those cases, we’ll call you to get the right account number and payment address so your payoff isn’t delayed.

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