Last Updated: April 30, 2022
There are a few ways to change your statement delivery method from mail to paperless; online at CollegeAveServicing.com, via our mobile app, or you can call us at 844-803-0736.
To enroll in Paperless statements online, log into your account at CollegeAveServicing.com.
- Go to the Account Settings menu in the top right corner of the screen and select Account Settings
- From the Account Settings screen, you’ll be able to change 4 settings. On the right column, the first setting listed is “Preferred Delivery Method of Important Documents.”
- If you'd like to receive your statements electronically, select “Paperless.” Then check the box that says “I have reviewed and agreed to the attached statement.”
- Click the Save Changes button at the bottom right corner of the screen.
- To make this change online, log into your account at com.
To enroll in Paperless statements via our mobile app:
- In the bottom navigation, tap Settings
- Tap Manage Notifications
- Under Important Documents, toggle the Paperless setting to the right and you will start receiving emails when your statements are available to view on CollegeAveServicing.com.
- We're working on providing statements directly in the mobile app but that feature isn't available yet.